Citizens Bank vs Bank of America
Citizens Bank is an east Coast bank with solid deposit products to help meet goals. How does it compare to Bank of America? Read our comparison chart below.
Citizens Bank has over 1,000 branches on the East Coast. It offers a wide range of banking products and services, as well as financial tools to keep you on track. The GoalTrack Savings program offers gift card incentives for reaching your savings goals.
While Bank of America is one of the largest banks in the U.S. with approximately 3,700 locations and 15,000 ATMs. It is known for good customer service with extended hours. It offers checking, savings, CDs, IRA, and investment accounts through Merrill Edge.
Compare Citizens Bank with Bank of America, side-by-side. Read on for an in-depth look, including ratings, reviews, pros and cons.
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Citizens Bank | Bank of America | |
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Personal Checking and Savings Account - $400 Bonus - | Bank of America® Business Advantage Banking Checking Account - $200 Bonus Offer | |
Benefits and Features | ||
Savings | Several types of Savings accounts. 0.01% APY. No minimum opening deposit. $4.99 monthly maintenance fee, unless you have a minimum daily balance of $200 in your account, or have a qualifying Citizens Bank checkings account. | Bank of America Advantage Savings Standard Rate: 0.01% APY |
CD | Several types of CD accounts. Terms ranging from 5-10 month. 3.50% - 4.25% APY. Some APY rates may require qualifying Citizens Bank Checking Account. Minimum opening deposit $25000 for 5-Month and 10-Month online CD. |
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Checking | ![]() | |
Money Market | Several types of Money Market accounts. 0.01% APY. No minimum opening deposit. Monthly maintenance fee of $10, unless you have a minimum daily balance of $2500. Other Money Market accounts have no monthly maintenance fee but require qualifying Citizens Bank Checking Account. | |
Mobile App | ||
ATMs | ||
Customer Service | 24/7 Telephone Customer Service |
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IRA CD | Terms ranging from 1 - 120 months. Minimum opening deposit $250. No monthly maintenance fee. | ![]() |
Locations | ||
CreditDonkey® Reviews | ||
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CD | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Checking | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Money Market | ![]() ![]() ![]() ![]() ![]() | |
Mobile App | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Customer Service | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Pros & Cons | Pros:
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Bottom Line | East Coast bank with solid deposit products to help meet goals... | National bank with widespread accessibility and wide range of services... |
Learn More | Learn More | |
Blank fields may indicate the information is not available, not applicable, or not known to CreditDonkey. Please visit the product website for details. Citizens Bank: Pricing information from published website as of 08/10/2025 based on 10011 zip code. Bank of America: Pricing information from published website as of 08/06/2025 based on 91107 zip code. |
Bank of America® Business Advantage Banking Checking Account - $200 Bonus Offer
- The $200 bonus offer is an online only offer and must be opened through the Bank of America promotional page.
- The offer is for new eligible business checking customers only.
- Offer expires 12/31/2025.
- To qualify, deposit $5,000 or more in New Money* directly into a new eligible Bank of America Business Advantage Banking account within thirty (30) days of account opening.
- Maintain an average balance of $5,000 in that new Business Advantage Banking account during the Maintenance Period**.
- Once all requirements are met, Bank of America will attempt to pay bonus within 60 days.
- Additional terms and conditions apply. See offer page for more details.
- *New Money is new funds deposited into your business checking account that are not transfers from other Bank of America deposit accounts or
Merrill investment accounts.
- ** The Maintenance Period begins thirty-one (31) calendar days after account opening and ends ninety (90) calendar days after account opening.
- Bank of America, N.A. Member FDIC
Business Advantage Relationship Banking
- No fee for first 500 transactions per statement cycle
- No fee for first $20,000 in cash deposited per statement cycle
- Multiple ways to avoid the $29.95 monthly fee
Business Advantage Fundamentals™ Banking
- No fee for first 20 transactions per statement cycle
- No fee for first $5,000 in cash deposited per statement cycle at an ATM or Financial Center
Which is Better: Citizens Bank or Bank of America?
Still need help deciding which bank reviews & deals is better? Read the in-depth reviews below. You may also be interested in comparing Citizens Bank or Chase.
In short: Citizens Bank's savings and customer service are worth mentioning. In particular, the customer service is impressive. Bank of America's mobile app is noteworthy.